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Privacy Policy

Introduction

At Krogman Group (including Krogman Metals BV and its affiliates globally), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal data, ensuring compliance with global regulations such as GDPR (Europe), KVKK (Turkey), PIPEDA (Canada), and CCPA (California). By using our website, you agree to the terms outlined here.

Data Controller

The primary data controller for this website is Krogman Metals BV, headquartered in the Netherlands. Branches in other regions, including Italy, Germany, Turkey, the USA, Canada, Brazil, and Morocco, act as data processors or controllers in their jurisdictions as required by local laws.

Data Collection and Processing

Personal Data We Collect

We collect and process the following personal data:

  • Identifiers: Name, email address, company name, physical address.

  • Request Details: Requirements shared via forms.

  • Technical Data: IP address, user agent information, and cookies.

  • Analytics Data: Website usage statistics via Google Analytics and similar platforms.

We do not collect sensitive personal data such as health, racial, or payment information.

 

How We Collect Data

Your data is collected through:

  • Web Forms: Data you provide when submitting a "Request Quote" or "Contact Us" form.

  • Cookies and Analytics: Necessary and functional cookies, and aggregated website usage data.

  • Social Media Integrations: Information collected via interactions on our social platforms.

Some data may also be collected via automated and non-automated methods through third-party providers, including analytics platforms like Google Analytics and website hosting services such as Wix and GoDaddy.

 

Legal Basis for Processing

We process your data under the following bases:

  • Legitimate Interests: To improve services, analyze website traffic, and respond to inquiries.

  • Contractual Necessity: To process requests and provide services.

  • Legal Compliance: To comply with local, regional, and global laws.

Data Retention and Deletion

We retain your personal data for up to 5 years unless longer retention is required by law. When no longer needed, data is securely deleted using appropriate methods.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Information: Learn if we process your data and obtain a copy.

  • Rectification: Request corrections for inaccuracies.

  • Erasure (Right to be Forgotten): Request data deletion when no longer necessary.

  • Restriction: Limit processing under specific conditions.

  • Portability: Request your data in a structured, machine-readable format.

  • Objection: Object to processing for legitimate interests.

  • Compensation: Seek remedies for damages caused by unlawful processing (per KVKK).

To exercise these rights, contact us at contact@krogmangroup.com

Cookies and Tracking

We use necessary and functional cookies to improve your experience. These cookies collect data on:

  • Website functionality and analytics.

We do not use invasive tracking technologies, such as beacons or fingerprinting. Users can manage cookie settings through their browser.

Data Security

We employ measures such as encryption and firewalls to protect your data. In the unlikely event of a data breach, we have a notification process to inform affected users as required by law.

Policy Updates

We reserve the right to update this Privacy Policy as needed. Updates will be posted on this page, and users are encouraged to review the policy periodically.

Contact Us

For privacy concerns, please reach us via:

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